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HSBC Information Systems
asked write organization,: bank . information system problems useing switched information system. write introduction organization . background organization case HSBC bank, information system problems information system helped solve problems information system helped make business easier.
An information system is a combination of any forms of information technology and activities which are carried out by the people in the organization in order to support the management, operations and decision making process in the organization Sawy & Nanus, 1989.
The term information system frequently refers to any interaction that happens between the processes, people, technology and data in the organization Ahituv, 1980.
It does not only refer to the technology in use in the organization. It also refers to the processes, technology, and data that are in the organization West, 1994()
HSBC group is one of the largest financial and banking service...
The company has over 9,500 offices located in 76 countries in the different continents of the world. In terms of the company's IT infrastructure, the company has over 300,000 desktop computers and 15,000 servers which run on the Windows platform. HSBC bank is a British multinational bank with its headquarters in London. It is the second-largest bank and the second-largest public company as per the composite measure provided by Forbes magazine Microsoft, 2007()
Background information
Prior to the year 2004, HSBC bank made use of the decentralized model to make decisions on which form of technology could be used at the various branches and subsidiaries. This meant that each of the hundreds of companies with the HSBC group had the potential of going with their own software deployment processes and tools, their own data centers, desktop standards, Windows domain and alerting and monitoring solutions Microsoft, 2007()
This approach presented…
Also, the company was experiencing huge issues when they needed to move from one office to another. A simple move meant that the company had to pay for technicians to move each of the company's PCs individually and it also meant that the users of those computers had to lose hours or even days of productivity as a result of this move. This was unacceptable for the company since the company needed to be efficient at all times and they could not afford to lose any time Microsoft, 2007()
HSBC also experienced a huge issue since the company had to use more than one solution for its needs. This was also unacceptable since it brought in huge issues in terms of authenticating users on the different systems as well as keeping each of the systems up and running at all times. It presented a huge challenge for the technicians since they had to manage each system individually Microsoft, 2007()
Also, there were security concerns since using multiple
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